CAREERS

Sr. Sales Specialist — Position Opening

Position Summary:

Efficiently captures & communicates customer requirements. Processes orders per the corporate procedures in a complete and accurate manner while meeting per-established time parameters.

• Execute quotes in a timely manner and transacts customer purchase orders
• Support new equipment application engineering team
• High School Diploma or GED

Responsibilities:

• • Efficiently captures & communicates customer requirements.
  • Processes orders per the corporate procedures in a complete and accurate manner while meeting per-established time parameters.
  • Develops and maintains knowledge of products, customers, administrative and production processes.
  • Responding to incoming calls from customers who have questions about products or services
  • Keeping track of customer orders and ensuring that orders are filled accurately and on time
  • Demonstrates consistent progress towards proficiency in areas of training
  • Maintaining and updating customer’s information on company’s database.
  • Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, etc.
  • Checking orders for accuracy on correct prices, item numbers, customer’s information, etc.
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
  • Collaborating with other departments to ensure sales, inquiries, and deliveries are handled efficiently.
  • Support by completing orders and keeping customers informed of delays and delivery dates
  • Professional and timely communication with clients and internal departments
  • Manage open orders, shipping, and backlog
  • Working with a team of Application Engineers and Outside Sales support to find appropriate solutions.
  • Work collaboratively with accounting on New Customer Set up, Aging, Tax documentation, and Payment Terms
  • Detail Oriented and Organized individual
  • Working with a team of Application Engineers and Outside Sales support to find appropriate solutions.
  • Maintain files to support estimates/surveys including technical calculations, instructions, and reports.
  • Proactively generate sales and promote Company products.

• Travel : As required within 150 mile radius supporting local industry specific accounts

Qualifications:

• Multitasking and organizational skills, Highly attentive to detail.
• Ability to answer a high volume of calls and/or emails daily
• Communicates professionally and effectively verbally and written
• Ability to give input on issues in a team atmosphere and support final team and management decisions.
• Experience reading technical drawings and schematics
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
• Reliable, organized, detailed, and focused
• Time management and organization: Need to use a variety of organization methods, including calendar management
• Industry and sales experienced preferred

Education and/or Experience

• High School Diploma or GED
• Continued Education preferred