Execute quotes in a timely manner and transacts customer purchase orders
Support new equipment application engineering team
High School Diploma or GED.
Responsibilities:
Execute quotes in a timely manner and transacts customer purchase orders
Support new equipment application engineering team
Research historical cost data and apply mathematics and mechanical principles to analyze current needs.
Communicate regularly and directly with customers, Production, Procurement, and other departments on the details of the order including issue resolution.
Expedite orders and provide customers with production status.
Field customer calls on technical questions and inquiries, make recommendations and/or take corrective action to solve issues, and determine if escalated customer service is warranted by another individual.
Working with a team of Application Engineers and Outside Sales support to find appropriate solutions.
Detail Oriented and Organized individual
Work with customers, Accounting, and Quality departments, to resolve issues requiring the return of products. Includes issuing RMA’S, entering replacement orders if necessary
Negotiate pricing in cooperation with management. Proactively generate sales and promote Company products.
Remain up to date with Safety trainings as well as current available product lines
Periodically work with suppliers to obtain correct product recommendations
Maintain files to support estimates/surveys including technical calculations, instructions, and reports.
Qualifications:
Multitasking and organizational skills, Highly attentive to detail.
Ability to answer a high volume of calls and/or emails daily
Communicates professionally and effectively verbally and written
Ability to give input on issues in a team atmosphere and support final team and management decisions.
Experience reading technical drawings and schematics
Reliable, organized, detailed, and focused
Time management and organization: Need to use a variety of organization methods, including calendar management
Industry and sales experienced preferred
Working knowledge of Microsoft Office suite, especially Outlook and Excel
