The WCR Exchange Program is designed to minimize downtime. When it is time for heat exchanger maintenance, a re-gasketed plate pack is on stand-by for immediate installation. WCR guarantees availability providing peace-of-mind that your plate model will always be in stock regardless of demand.
Keep your plate heat exchanger up and running with the WCR exchange program. When it is time for service, you will have a reconditioned, re-gasketed, and ready-to-install plate pack on-hand. Downtime is limited only to the time to change-out the plate pack (less than a day).
Returned plates are put through the rigorous WCR reconditioning processes. With the Exchange Program, you can be certain that carefully inspected, cleaned, and re-gasketed plates will be ready for your next change-out.
Our exchange program is simple. Exchange our regasketed/reconditioned used plates for your plates that are in need of regasketing/reconditioning. You are charged only for the new gasket and labor to clean, inspect, and regasket your old plate for our next exchange customer.
A customer request is made in advance of a planned plate pack change-out.
Within two weeks, the customer must return their used plates to the nearest WCR Service Center. Reconditioned and regasketed plates are then shipped to the customer on the scheduled date. We don’t charge any fees for this service, except in the event of one of the following circumstances:
For these occurrences, the customer will be notfied of the situation, we will work with the customer to develop the most economical solution prior to any additional charges.
The exchange program is available for certain plate types and materials.
You can also contact us by filling out this short form, and a representative from your region will reach out to you shortly.
