CAREERS

Inside Sales — Position Opening

Location:
Seward, NE
Job Type:
Full-time
Benefits:
  • 401K
  • Medical Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Paid time off
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Job description

Essential Duties and Responsibilities

  • Execute quotes in a timely manner and transacts customer purchase orders
  • Support new equipment application engineering team
  • Research historical cost data and apply mathematics and mechanical principles to analyze current needs.
  • Communicate regularly and directly with customers, Production, Procurement, and other departments on the details of the order including issue resolution.
  • Expedite orders and provide customers with production status.
  • Field customer calls on technical questions and inquiries, make recommendations and/or take corrective action to solve issues, and determine if escalated customer service is warranted by another individual.
  • Working with a team of Application Engineers and Outside Sales support to find appropriate solutions.
  • Detail Oriented and Organized individual
  • Work with customers, Accounting, and Quality departments, to resolve issues requiring the return of products. Includes issuing RMA’S, entering replacement orders if necessary
  • Negotiate pricing in cooperation with management. Proactively generate sales and promote Company products.
  • Remain up to date with Safety trainings as well as current available product lines
  • Periodically work with suppliers to obtain correct product recommendations
  • Maintain files to support estimates/surveys including technical calculations, instructions, and reports.

Education and/or Experience

  • High School Diploma or GED
  • Continued Education preferred

Qualifications:

  • Multitasking and organizational skills, Highly attentive to detail.
  • Ability to answer a high volume of calls and/or emails daily
  • Communicates professionally and effectively verbally and written
  • Ability to give input on issues in a team atmosphere and support final team and management decisions.
  • Experience reading technical drawings and schematics
  • Reliable, organized, detailed, and focused
  • Time management and organization: Need to use a variety of organization methods, including calendar management
  • Industry and sales experienced preferred
  • Working knowledge of Microsoft Office suite, especially Outlook and Excel